Hotline
Do you have specific questions about professional recognition or immigration? The staff at the hotline “Working and Living in Germany“ will answer your questions in writing or on the telephone.
Answers to the following questions are provided here:
Which questions can the hotline answer?
The hotline “Working and Living in Germany“ will answer your questions on the following subjects in German and in English.
- Recognition of foreign professional qualifications
- Job search and careers
- Entry and residence
- Learning German
Replies to written enquiries to the hotline can often take several weeks. Our tip: Start by searching for information in the Recognition-Finder or on our FAQ site!
You will find information relating to entry and residence on the website „Make it in Germany“.
How can I reach the hotline?
Do you have a specific question about recognition? You can ask your question in writing using the contact form.
Questions about professional recognition
You can reach the hotline “Working and Living in Germany“ on this number: +49 30 1815 - 1111
Telephone consultation times (local time Germany)
Monday: 09:00 - 12:00
Tuesday: 09:00 - 12:00
Wednesday: 13:00 - 16:00
Thursday: 13:00 - 16:00
Friday: 09:00 - 12:00
Charges: If you call from a German landline, you pay local charges. If you call from abroad, you pay the charges which apply abroad. Calls from mobile phones may cost more.
Replies to written enquiries to the hotline can often take several weeks. Our tip: Start by searching for information in the Recognition-Finder or on our FAQ site!
Information regarding data protection:
The hotline “Working and Living in Germany“ is operated by the Federal Office for Migration and Refugees (BAMF) and the Federal Employment Agency (BA). Your call can be transferred between the Federal Office for Migration and Refugees (BAMF) and the Federal Employment Agency (BA). Sometimes it is not possible immediately. In this case your request and your personal data is forwarded to a member of staff. Your personal data is your name, first name, email address and telephone number. Your data is only forwarded via encrypted emails.
All statements made to the BAMF and the BA are voluntary. Your data is collected, processed and used only for the purpose of providing you with advice via the hotline. Your data is not passed on to third parties. Your data is deleted immediately after responding to your enquiry.
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